Returns & Exchanges

At Avimee Herbal, we stand by the purity of our Ayurvedic formulations, offering a 7-day return policy for products that arrive damaged or incorrect. Due to the personal nature of beauty products, we prioritize hygiene while ensuring every customer receives the high-quality care they deserve.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or WhatsApp within 7 days of delivery, providing your order ID and clear photos of the concerns.

• 2.
  Verification

  Our quality control team will review your request and images to verify the eligibility of the return based on damage or fulfillment errors.

• 3.
  Reverse Pickup

  Once approved, we will arrange a reverse pickup from your address; please ensure the product is unused and in its original herbal packaging.

• 4.
  Resolution

  After the item reaches our warehouse and passes inspection, we will process your replacement or store credit within 5-7 business days.