Frequently Asked Questions
Everything you need to know about our natural hair and skincare solutions.
Are Avimee Herbal products 100% natural?
Yes, our products are formulated using traditional Ayurvedic wisdom combined with modern science, using high-quality cold-pressed oils, herbs, and natural extracts without harmful chemicals like parabens or sulfates.
How long does it take to see results from the Keshpallav Hair Oil?
While individual results vary, most customers report visible improvements in hair texture and reduced hair fall within 4 to 8 weeks of consistent use as directed.
What are your shipping charges and delivery timelines?
We offer free shipping on orders above a certain value. Standard delivery typically takes 3-7 business days depending on your location within India.
Can I use your products on sensitive skin or scalp?
Our products are made with gentle herbal ingredients; however, we always recommend performing a patch test on a small area of skin before full application to ensure no allergic reactions occur.
Do you offer a return or exchange policy?
Due to the personal care nature of our products, we do not accept returns once the seal is broken. However, if you receive a damaged or incorrect item, please contact our support within 24 hours for a replacement.
How can I track my order status?
Once your order is dispatched, you will receive an SMS and email containing a tracking link and AWB number to monitor your shipment in real-time.